ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: OSP Supervisor
Location: Lagos
Employment Type: Full-time
Description
- The Outside Plant (OSP) Supervisor
oversees maintenance of ipNX fiber optic & civil work activities on
the outside plant network.
- The OSP Supervisor will be involved in the
day-to-day maintenance and management of the outside plant, taking into
consideration Customer and Local Authority organizations in the
maintenance of the fiber outside plant. The role is expected to involve a
significant element of on-site attendance.
- Corporate Customers: Restore service
failures within 3 hours of its occurrence - Implementation and integration
of new projects and ensure all open incident tickets are closed within
this time-frame.
- Retail Customers: Restore service failures
within 12 hours of its occurrence.
- Incident Management Communication: Provide
prompt feedback for input into the OTRS application with information
relating to activities being carried out to resolve customer service
incidents.
- Proactively identify, plan and execute
preventive maintenance action on the fiber network.
- Provide operational data for FTTH Network
Monitoring and analysis work that feeds into the improvement of fiber
break-fix MTTR.
Educational
Qualifications & Functional Skills
- Academic: University Degree in Telecoms,
Engineering or Applied Sciences.
Functional Skills:
- Proven track records of maintenance and
management of metro and/or long-distance fiber optic infrastructure.
- Sound knowledge of telecom industry best
practices, norms and technical requirements with regard to fiber &
civil work maintenance.
- FTTx and/or P2P fiber deployment and
maintenance experience are distinct advantages i.e. fiber termination
using fusion splice machines, testing & analyzing fiber links with
OTDR and Light Source/Power Meters (LSPM), identifying fiber cores with
VFLs.
- Capable of understanding fiber network
architectures, designs & splice plans.
- An inherent culture of documenting concise
and accurate “As-Is” status of network elements and splice configuration,
in a consistent manner.
- Familiarity with the requirements of
Health & Safety legislation in Nigeria.
- Experience in civil works supervision
& quality control.
- Experience in processing ROW License with
Local Authorities/State Regulatory Agencies.
- User experience for Microsoft Office Tools
including a good working knowledge of Microsoft Project.
- User experience for Visio/AutoCAD/GIS
tools is desired.
- Excellent communication skills.
- Ability to solve complex problems in the
shortest available time using honed analytical skills.
- Good interpersonal skills with customers,
vendors, team members and local community.
- At least 2 years in the telecommunications
industry, with experience in Fiber network deployments and outside plant
maintenance.
- Specific Knowledge of Civil Works planning
applications with Nigerian Local Authorities.
Application
Closing Date
19th January, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online