Retail Supervisor Job in Nigeria

 Robeck Locks established in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. We import and distribute a wide range of quality fashionable door lockset and accessories to the trade and construction companies.

We are recruiting to fill the position below:

Job Title: Retail Supervisor

Location: Mushin and IPaja - Lagos

Employment Type: Full-time

Core Responsibilities

  • Manage retail staff, which includes people working on the floor, in store, and the cashiers
  • Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
  • Make sure pricing is correct
  • Work on store displays
  • Does Market research in order to identify new services and products
  • Recruit, Coach, counsel, discipline, and train employees
  • Evaluate self-on-the-job performance, as well as other staff
  • Identify market trends that appeal to customers
  • Ensure products are clean and ready to be displayed
  • Maintain inventory and ensure items are in stock
  • Analyze financial statements in order to enhance profit-making opportunities
  • Ensure promotions are accurate and in tune with the company’s standards
  • Utilize computers to record sales figures, for data analysis, and forward planning
  • Monitor local competitors
  • Maintain health and safety measures and store’s cleanliness
  • Organize and distribute staff schedules
  • Preside over staff meetings
  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets
  • Handle customer complaints, issues and questions.
  • Implementing measures to avoid stock damages, theft, and wastage
  • Identify talent and coach the team to be the best performers that they can be.
  • To be responsible of opening, closing and running the shop in the absence of the Shop Manager
  • With these talents, you’ll deliver retail excellence to grow income and make a difference to the store and the people we serve.


  • Minimum of HND in a Business related field with 2-4 years experience.
  • Demonstrate strong interpersonal and customer service skills
  • Pays attention to detail
  • Ability to work under pressure safely and efficiently
  • Must have a Good Positive Attitude
  • Must be able to efficiently and effectively manage people in a retail environment.
  • Strong organizational and time management skills
  • Basic Financial skills
  • Excellent written, oral, and verbal communication skills
  • Must have PC skills, including the ability to use Retail software and Microsoft Office
  • Must live within close proximity to Mushin or Ipaja


  • An experienced supervisor used to managing a small team in a fast-paced customer-focused environment.
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • a ‘people person who finds it easy to get on everyone and is able to build strong working relationships with the people you work with
  • trustworthy and reliable as you will be an important part of a small team. Your team and your customers will depend upon you to do your job to the best of your ability at all times.
  • Friendly, flexible, positive, reliable, honest, and hard-working!
  • experienced as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if
  • To do this, you should have experience working within a customer-focused environment and working as part of a team.
  • You should also have good basic arithmetic and a gift for dealing with people.

    What we want from you:

    • Previous supervisory experience is ideal.
    • To be enthusiastic and want to create a fun place to shop.
    • Be creative - you will have a lot of autonomy with the management team to merchandise and demonstrate products to your customers.
    • To be dedicated to improve on what we currently do. We appreciate that at all levels, our employees bring with them some amazing ideas.
    • Finally, a passion for what we sell is going to be a plus point for you!

    N80,000 - N100,000 / Month.

    Application Closing Date
    29th April, 2024.

    How to Apply
    Interested and qualified candidates should send their CV with Cover Letter to: using the Job Title and their Location as the subject of the mail.