Channels and Implementation Officer Job in Nigeria

 Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions.

We are recruiting to fill the position below:

Job Title: Channels and Implementation Officer

Job Identification: R13988

Location: Lagos
Job Type: Full-time


  • We are looking to appoint a Channels and Implementation Officer that will support all Transactional banking activities within the TXB business and support functions for the DTS Business unit.
  • Actively cross-sell and drive client engagement within the RMB Banking division segment to achieve transaction banking revenue goals.

Contribute to the attainment of the TXB budget by providing enhanced support by:

  • Monitoring and sending out daily and weekly liabilities movements summary    
  • Track and send weekly transaction banking report to stakeholders    
  • Track and monitor TXB – Fixed Deposit product and reconcile fees monthly with GTSY & Finance  
  • Carry out financial analysis of all related deposit revenue lines and to aid weekly/ monthly liability projections.   
  • Working with the team members to collate EXCO, Board and Year end Strategy reports.   
  • Responsible for formal communication to clients with adequate maintenance of all clients TXB pricing records.   
  • Assisting with the deployment steps in achieving route to market strategies in deployment of new products via presentations and trainings for staff/ clients.  
  • Contribute to the TXB sales effort to convert existing and acquire new clients to become transactional  banking clients of the bank. 
  • Join the Sales Reps for calls with relations to technical issues    
  • Participate in the weekly TXB meetings    
  • Research and preparation of PowerPoint presentations to pitch TXB products for new and existing clients.    
  • Preparation of pre-call briefs reading materials ahead of client calls with bank EXCO in attendance.     
  • Active participation in the new TXB client onboarding/acquisition strategy through the following TXB.

Product management activities:    

  • Research i.e Working with data inputs e.g. MIS activity, and sales pipeline reporting to develop peer-to-peer  analyst reports/ presentations to aid TXB FINTECH and Digital channel adoption strategy/ initiatives    
  • Assist in preparing, driving, and closing NPA and DCF deliverables    
  • Track transaction banking TXB product/ project deliverables managing dependencies and timelines    
  • Assist in drafting new products or existing product enhancement business cases, business requirement specifications (BRS) for RMBN Online.   
  • TXB Services & Implementation Support    
  • Have a good understanding and display an in-depth knowledge of relevant systems that support TXB business/client activities and interdependencies between these systems.    
  • Assist in the onboarding, training, and handholding of clients on RMB Online    
  • Tracking and monitoring channel throughput – volumes & values    
  • Engaging dormant Corporate channel clients to identify causes of inactivity and raise these with the Senior Transactors for intervention.    
  • Client issue management process – Provide 2nd level support to address or review client issues.   
  • Team support & Business continuity plans    
  • Act as a backup for TXB team members during out of office periods such as training or leave. 

Qualifications and Experience

  • The successful candidate should have a relevant Degree qualification with at least 7 years relevant working  experience in financial services 
  • Demonstrated knowledge and experience of Fixed Deposit product  
  • A Master's Degree and/or a Professional Qualification will be an added advantage.  

Technical Skills:

  • Strong analytical skills. 
  • Knowledge of the relevant exchange control regulations. 
  • Proficiency in the use of Excel & Power point    
  • Strong verbal and written communication. 
  • Human Relations Profile 
  • Ability to manage a team to deliver on their objectives. 
  • Ability to strike and maintain good relationships. 
  • Strong character and integrity. 
  • Team oriented. 
  • Has a client-focused approach to the job. 
  • Organized and detail oriented. 
  • Self-starter, able to work with minimal supervision 
  • Excellent problem-solving skills with a “can do” attitude 
  • Flexible when necessary  
  • Strong work ethic and able to operate in a dynamic environment 

Application Closing Date
13th June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online