Customer Service Officer Job in Nigeria

 Beebeejump International Limited, a company into the sales of Solar Batteries, Inverter and Panels, is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Employment Type: Full-time

Job Description

  • We are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer issues.


  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, and complaints
  • Record details of actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process


  • Minimum OND, HND, BSc in any related course
  • At least 1 year of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications
  • Knowledge of social media platforms
  • Knowledge of administrative procedures
  • Numeric, oral, and written language applications
  • Candidates must live close to Alausa, Ikeja (Ogba, Ikeja, Berger, Agege, Olowora)

Application Closing Date
21st May, 2024.

Method of Application
Interested and qualified candidates should send their CV to: using "Customer Service Officer" as the subject of the mail.