Michael Stevens Consulting - Founded in 1991 & headquartered in Nigeria, we are a leading business and management consulting firm with offices in 3 states in Nigeria and Accra in Ghana.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Fast Food)
Location: Rivers
Employment Type: Full-time
Job Category: Public Services and Administration
Job Brief
- We are looking to hire an experienced and competent Customer Representative. Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.
Job Responsibilities
- Providing excellent wait service to ensure satisfaction
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Inform customers about the day’s specials
- Up-sell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Job Requirements
- Interested candidates should possess an OND qualification with 5 years work experience.
- Proven work experience
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
Application Closing Date
17th May, 2024.
How to Apply
Interested and qualified candidates should send their CV to: recruitment.ph@michaelstevens-consulting.com using the Job Title as the subject of the mail.
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