HRLeverage Africa Limited - Our client, a travel company, is recruiting suitably qualified candidates to fill the position below:
Job Title: Reservation and Ticketing Executive
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- The Reservation and Ticketing Executive is responsible for providing professional, customer-focused travel services by handling reservations and ticketing for various airlines.
- This role requires an individual with a solid understanding of the travel industry, exceptional customer service skills, and proficiency in using Global Distribution Systems(GDS). The ideal candidate must possess an IATA Foundation Diploma and be a Graduate with NYSC.
Key Responsibilities
Reservation & Ticketing Management:
- Manage flight reservations and bookings for clients using Global Distribution Systems (GDS) such as
- Amadeus or Galileo.
- Provide clients with accurate information regarding flight schedules, fares, and travel requirements.
- Communicate effectively with clients through various channels (phone, email, in-person).
- Process ticket exchanges and reissues in compliance with airline regulations.
- Maintain up-to-date knowledge of airline ticketing policies, fare rules, and industry regulations.
- Maintain accurate records of bookings, ticketing transactions, and client communications.
- Prepare daily, weekly, and monthly reports on sales and reservations.
Qualifications and Skills
- A Graduate Degree with NYSC completed.
- Must have an IATA Foundation Diploma.
- Previous experience from 2-5 years in a similar role within the travel industry is preferred.
- Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite.
Benefits
- Competitive salary
- Health insurance
- Monthly Incentives
- Opportunities for professional development and career growth
- A supportive and dynamic work environment
Application Closing Date
20th May, 2024.
How to Apply
Interested and qualified candidates should send their CV to: resume@hrleverageafrica.com using the Job Title as the subject of the mail.
Note: Only shortlisted candidates will be contacted.
