Reservation and Ticketing Executive Job in Nigeria

 HRLeverage Africa Limited - Our client, a travel company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Reservation and Ticketing Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • The Reservation and Ticketing Executive is responsible for providing professional, customer-focused travel services by handling reservations and ticketing for various airlines.
  • This role requires an individual with a solid understanding of the travel industry, exceptional customer service skills, and proficiency in using Global Distribution Systems(GDS). The ideal candidate must possess an IATA Foundation Diploma and be a Graduate with NYSC.

Key Responsibilities
Reservation & Ticketing Management:

  • Manage flight reservations and bookings for clients using Global Distribution Systems (GDS) such as
  • Amadeus or Galileo.
  • Provide clients with accurate information regarding flight schedules, fares, and travel requirements.
  • Communicate effectively with clients through various channels (phone, email, in-person).
  • Process ticket exchanges and reissues in compliance with airline regulations.
  • Maintain up-to-date knowledge of airline ticketing policies, fare rules, and industry regulations.
  • Maintain accurate records of bookings, ticketing transactions, and client communications.
  • Prepare daily, weekly, and monthly reports on sales and reservations.

Qualifications and Skills

  • A Graduate Degree with NYSC completed.
  • Must have an IATA Foundation Diploma.
  • Previous experience from 2-5 years in a similar role within the travel industry is preferred.
  • Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Office Suite.


  • Competitive salary
  • Health insurance
  • Monthly Incentives
  • Opportunities for professional development and career growth
  • A supportive and dynamic work environment

Application Closing Date
20th May, 2024.

How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.